Dissatisfaction with the patients: “Health will depend primarily on money in the future”
Many insured persons find the current offer insufficient, since long waiting times for appointments and limited choices of specialists lead to considerable resentment. The respondents also expressed concerns about the transparency and traceability of treatment costs, which led to a feeling of uncertainty and disappointment about the use ofhealth servicescontributes. These factors add up and raise the question of the extent to which the existing system is actually designed in the interest of the insured. In order to restore confidence in statutory health insurance, drastic measures were therefore required, which will probably never come.“Cash patients are more dissatisfied than ever”
FOCUS“Cash patients are more dissatisfied than ever – the majority of those with statutory health insurance assume that health will depend primarily on money in the future. … When it comes to the quality of their medical care, more and more Germans fear that they will miss out on their own pockets or have to give in their own pockets.”
“Health will depend primarily on money in the future”Another important aspect that contributes to dissatisfaction is the growing gap between the insured’s expectations and the reality of therange of services. More and more people are experiencing that their individual health needs are not adequately covered. In particular, chronically ill and elderly insured people often feel abandoned. Prescribing and providing essential drugs is made more difficult by bureaucratic hurdles, which not only endangers your health, but also trust in the entireundermining health care.“The insured persons are also increasingly seeing the service of the health insurance companies as in need of improvement”
McKinsey“The insured persons are also increasingly seeing the service of the health insurance companies as in need of improvement. … With a view to the change of cash registers, the number is still stable at a low level. Due to the declining satisfaction, however, the willingness to change and thus the number of actual health insurance changes should also increase: Depending on the GKV, 7 to 20% of those surveyed already state that achange of health is likely for them.”
“With a view to the cash changes, the number is still stable at a low level”In addition, many complain about a lack of information and support in navigating the complex system, which makes access to necessary treatments even more difficult. These serious deficits in the system must be addressed urgently in order to meet the claims of the insured and to ensure a sustainable improvement in statutory health insurance.Shortage of doctors, shortages of medication and long waiting times for a specialist appointmentAnother central point that increases the dissatisfaction of the insured is the alarming shortage of doctors, especially in rural areas. Many patients find it increasingly difficult to get a doctor’s appointment, which not only limits access to medical care, but also increases the risk of health problems. beyondthe quality of care suffers from the lengthy waiting times for specialist appointments, which often take weeks or even months. In combination with the lack of medication, which prevails in many places and leads to bottlenecks in vital medicines, a worrying scenario arises for those affected. These circumstances contribute to the fact that the insured persons are becoming more and more involvedfeel trapped in their helplessness and frustration.“Services only as privately paid expenses” – “Then private co-payments must then also become the norm for certain clinical pictures”The outlook for the public health system appears to be significantly more negative. Considerations are already being made in which even cancer patients may no longer receive care.Pain therapy and death support instead of treatment: “General health insurance no longer covers risks such as cancer”
> >heise.de<<“Just as dental care today requires private supplementary insurance and many optical services can only be realized as privately paid expenses, private co-payments must then also become the rule for certain diseases. The consequences of smoking and drinking cannot be borne by the general public in the long term. In other countries, it is nowit is already common for general health insurance to no longer cover risks such as cancer, and in the best case cancer patients who have not taken out an appropriate policy will still receive palliative care. The same would be possible for diseases that are based on an unhealthy lifestyle, if this was determined as part of a medical check-up.”
“Smoking and drinking cannot be supported by the general public in the long run”The debate about a potentially unhealthy lifestyle is by no means new. Nevertheless, the question ultimately remains what exactly is meant by an “unhealthy lifestyle” and who is authorized to determine this definition? In the end, it would lead to asocial point eating systemrun out.

















